--- title: 'Home Delivery' url: 'http://secure.ivyroute.net/hd' markdown: 'http://secure.ivyroute.net/hd.md' date: '2026-11-12' --- # Home Delivery Residential and office customers, their publications, delivery and billing, start/stop handling, and reporting. [Call David at 570-265-6364](tel:5702656364) ![Hero](http://secure.ivyroute.net/user/media/ir-dashboard.png "Home Delivery") ## Customer Info The main customer record for residential and office deliveries. - Unlimited number of customers - Separate delivery and mailing addresses - Separate delivery and billing phone, email, and fax - Separate delivery charge over pub rate - Flexible billing groups - Powerful filtering for easy data maintenance [ ![Home Delivery customer information](http://secure.ivyroute.net/images/c/b/2/d/a/cb2da4a0078eb24da14c46742abf97d456705963-hd-customer.jpg) ](http://secure.ivyroute.net/user/media/hd-customer.png) ## Customer Papers Every publication the customer receives, with quantity and status. - Unlimited Pub Ids per customer - Up to 9,999 quantity per Pub Id - Clear active/inactive status for each Pub Id - Automatic start, stop, and restart - Tracks bagging and/or holding of pubs - Predefined buttons for common tasks - Five integrated billing calculators [ ![Home Delivery customer papers](http://secure.ivyroute.net/images/b/2/7/1/8/b271889b8cfba0b6a72fe724bacaad2028ae35bf-hd-custpap.jpg) ](http://secure.ivyroute.net/user/media/hd-custpap.png) ## Routes Routing information for the customer, including days and instructions. - Unlimited routes per customer - Multiple delivery groups per route - Flexible delivery day definitions - Large delivery instructions area [ ![Home Delivery routes on a customer](http://secure.ivyroute.net/images/a/f/7/9/0/af790326daa0268c06a5c43a9554603f1aec29d3-hd-route-info.jpg) ](http://secure.ivyroute.net/user/media/hd-route-info.png) ## Invoices Billing history for the customer, with direct actions available from the list. - Complete billing history - Clearly marked paid or unpaid - Reprint, email, or fax older invoices - Up to 5 Pub Ids per invoice - Custom invoice layouts available [ ![Home Delivery customer invoice](http://secure.ivyroute.net/images/1/1/d/9/9/11d9917a9bfeac5c9562502fe081fbe6b34dd721-hd-view-invoice.jpg) ](http://secure.ivyroute.net/user/media/hd-view-invoice.png) ## History Full activity log for the customer. - Starts, stops, vacations, errors, driver messages, paid-to dates, and more - Option to send selected activity to the publisher [ ![Home Delivery customer history](http://secure.ivyroute.net/images/f/f/c/4/1/ffc41606f4bcdbeb5206026f74e5e7fe1087ac90-hd-history.jpg) ](http://secure.ivyroute.net/user/media/hd-history.png) ## Publication Info Define the publications you deliver for each publisher. - Unlimited Publication Ids per publisher - Separate Pub Id, route list name, and invoice name - Flexible delivery scheduling - Stores current and previous rate for easy rate changes - Supports billable and non-billable publications - Supports multiple billing modes and cycle lengths - Supports non-taxable, taxable, and tax-included billing [ ![Home Delivery publication information](http://secure.ivyroute.net/images/8/7/6/4/4/87644587b7117d34b9fafc8f24156d8d22f178e2-hd-publications.jpg) ](http://secure.ivyroute.net/user/media/hd-publications.png) New Exciting Feature ## Flexible delivery schedules A publication can come out every day or on a specific pattern. - Daily, weekly, monthly, quarterly, or annual - Patterns as specific as the second Tuesday of each quarter - Or any mix of the above - Draws, lists, and bills follow the schedule [ ![Home Delivery publication schedule](http://secure.ivyroute.net/images/e/d/8/2/d/ed82de33f247311834ef5f114757beace6d9d997-hd-pub-rrule.jpg) ](http://secure.ivyroute.net/user/media/hd-pub-rrule.png) ## Billing Calculate, print, and post payments, with supporting reports. - Fixed period, floating period, and floating month (1, 2, 3, 6, or 13 periods) - Standard 5-pub invoice or custom layout - Print in zip code, route, address, or billing amount order - Calculates sales tax if applicable - Batch reports (quantity and dollars printed, collected, and outstanding) - Past due and paid ahead reports [ ![Home Delivery print invoices](http://secure.ivyroute.net/images/5/3/6/f/d/536fd77c20d8542f5eb90e3c3a0f132189156842-hd-billing.jpg) ](http://secure.ivyroute.net/user/media/hd-billing.png) ## Reports Operational and analysis reports for home delivery. - Route delivery and customer lists - Activity by route or paper - Mailing and route labels - Publication labels and route activity labels - Customers by paid-to date or dollar amount - Publication comparison - Draw analysis (draw, errors, starts, stops, vacation stops, restarts, and errors per thousand) - ABC reports [ ![Home Delivery reports](http://secure.ivyroute.net/images/a/a/d/a/4/aada485a1dd7b4dab9f75caca0003d3d11907500-hd-reports.webp) ](http://secure.ivyroute.net/user/media/hd-reports.png) - - [Home Delivery](http://secure.ivyroute.net/hd) - [Single Copy](http://secure.ivyroute.net/single-copy) - [Routing](http://secure.ivyroute.net/routing) - [Publications](http://secure.ivyroute.net/publications) - [Core Features](http://secure.ivyroute.net/core-features) - [Pricing](http://secure.ivyroute.net/pricing) - [Support](http://secure.ivyroute.net/support) - [Contact](http://secure.ivyroute.net/contact) - [Forum](http://secure.ivyroute.net/forum) - [Documentation](http://secure.ivyroute.net/docs) --- ## Navigation - Previous: [Ivy Route: Newspaper Distribution Software](http://secure.ivyroute.net/index.md) - Next: [Single Copy](http://secure.ivyroute.net/single-copy.md)